Embedded Customer Intelligence, Built as Products

Notus Nexus is the embedded runtime that powers two distinct products: Identity Resolution for profile unification and Customer DNA for vector-based customer intelligence. Deploy inside your infrastructure for privacy-first performance without complex data movement.

Two Products. One Embedded Platform.

Identity Resolution and Customer DNA solve different problems. Identity Resolution creates accurate, persistent customer profiles. Customer DNA turns those profiles into vector embeddings for segmentation, prediction, and personalization. Both run on Notus Nexus.

Identity Resolution

Standalone product

What it does: Unifies fragmented customer records across touchpoints into accurate profiles and persistent identifiers.

Primary output: Unified customer profiles, resolved IDs, and identity confidence signals.

Standalone value: Improves data quality, privacy posture, and downstream activation even without Customer DNA.

Explore Identity Resolution

Customer DNA

Advanced intelligence product

What it does: Encodes customers into vector embeddings that capture behavior, affinity, context, and propensity in a shared representation.

Primary output: Customer embeddings, similarity scores, clusters, and predictive signals.

Standalone value: Works best with unified profiles, including Notus Identity Resolution or an equivalent source.

Explore Customer DNA

Works standalone, works better together: Identity Resolution creates trusted profiles. Customer DNA builds the intelligence layer on top. Both are powered by Notus Nexus inside your environment.

Notus Nexus: The Embedded Runtime Behind the Products

Notus Nexus is the shared runtime and AI platform layer that powers Identity Resolution, Customer DNA, and other Notus products. It runs in your infrastructure so teams can add capabilities without replicating sensitive data into external systems.

Move from siloed point tools to a modular architecture where each product has a clear job and can still benefit from shared intelligence.

Abstract graphic representing the fusion of macro and micro data

How the Platform and Products Work Together

Notus separates the data foundation from the intelligence layer so you can launch Identity Resolution first, then add Customer DNA when you need vector-powered segmentation and prediction.

1
Connect Data Sources

Connect CRM, commerce, web, service, and contextual data to Notus Nexus without building brittle point integrations for every downstream use case.

2
Identity Resolution

Unify fragmented identifiers and events into accurate, persistent customer profiles. This product can be deployed standalone and immediately improves data quality and activation readiness.

3
Customer DNA (Optional)

Encode unified profiles into vector embeddings for clustering, similarity search, propensity modeling, and personalized decisioning.

4
Activate Insights

Use unified profiles and/or Customer DNA outputs to improve segmentation, campaigns, forecasting, and customer experiences across teams.

Platform Capabilities + Product Outcomes

Some capabilities belong to the shared platform, while others are specific to Identity Resolution or Customer DNA. The distinction is explicit below.

Customer DNA: Vector Segmentation

Product: Customer DNA

What: Customer embeddings exist in vector space where mathematical distance equals behavioral similarity. Segments emerge naturally through clustering.

Benefit: Discover high-value segments automatically, create precise lookalike audiences, and personalize at scale using vector similarity.

Identity Resolution: Profile Unification

Product: Identity Resolution

What: Unify fragmented customer data into a single, accurate profile across touchpoints, with persistent identifiers and confidence signals.

Benefit: Create a trusted customer foundation for operations, analytics, activation, and optional Customer DNA enrichment.

Platform: Macro Signal Integration

What: Analyze weather forecasts, search trends, economic indicators, and media spend to understand the world around your customer.

Benefit: Anticipate shifts in demand, optimize campaigns for current conditions, and proactively understand market pressures.

Customer DNA: Interconnected Predictions

What: Our predictions are more accurate because our models learn together. When forecasting what a customer will buy next, the model is also informed by that same customer's churn risk and lifetime value. This creates a virtuous cycle of intelligence.

Benefit: Generate powerfully accurate predictions that are impossible with single-purpose models. Make more intelligent, profitable business decisions because your insights are derived from a complete and interconnected customer view.

Platform: Holistic Performance Monitoring

What: Visualize the direct impact of macro factors on your core KPIs and customer segments.

Benefit: Make strategic decisions with confidence, backed by data showing the interplay of internal and external forces.

Why Notus Nexus? Platform Power + Product Modularity

Notus Nexus gives you an embedded foundation for multiple products. Launch Identity Resolution first, add Customer DNA when needed, and keep a consistent privacy-first runtime across both.

  • Unique Synthesis: Go beyond siloed analysis by combining external context with internal behavior for insights that are otherwise impossible to find. Understand the 'why' behind the 'what'.
  • Embedded Intelligence: Our AI operates directly within your infrastructure. Your data never leaves, ensuring maximum privacy, security, and control.
  • Deeper Accuracy & Efficiency: Leverage 100% of your data without complex ETL for superior predictions and reduced costs.
  • Modular Products: Identity Resolution and Customer DNA are distinct products with separate outcomes that share the same embedded infrastructure.
Diagram showing an AI engine icon securely placed inside a database/cloud icon

Need Identity Resolution, Customer DNA, or Both?

We will map your use case to the right starting product and show how it fits into the broader Notus Nexus platform.

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